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Open shifts

Post unfilled Rotaleave shifts for staff to claim — eligible people bid, the manager approves, and the shift fills itself.

Updated 11 July 2026

Instead of ringing round to fill a gap, open the shift up and let your team claim it. Open shifts are part of the shift-swap module — enabled per organisation.

Manager: open a shift for claims

On the rota, every shift card gains an “Open for claims” checkbox. Tick it and the shift becomes visible to eligible staff. A badge on the card counts pending claims as they arrive; untick to close it again.

Staff: claim it

Staff see an Open shifts section on their Rota page listing each open shift with its date, times and how full it is. One button: Claim. After claiming, the row shows Claim pending“Claim submitted — your manager will review it.”

You’ll only be able to claim shifts you’re eligible for; if a shift closes or fills before you get there, Rotaleave says so.

Manager: confirm the claim

Claims land on the Approvals page alongside leave requests, as cards labelled “Open-shift claim” with the shift, date and times. Approve and — as the dialog says — “They’ll be assigned to the shift straight away.” Decline takes an optional reason.

If several people claim the same shift, approve the one you want; the others’ claims are superseded.

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